Frequently Asked Questions

Get answers to common questions about Double-Process Color.

Appointments typically last 2.5 to 4 hours depending on hair length, density, starting color, and the complexity of lightening and toning. Your stylist will confirm timing during consultation to ensure safe lifting, precise toning, and completion.

We prioritize hair health with a full assessment and use bond-building treatments, controlled processing, and customized developer strengths. These protective measures greatly reduce damage risk while delivering the lift and tone you want.

Book a consultation at least one to two weeks before your color appointment so we can assess your hair, discuss goals, plan the process, and schedule any necessary tests or treatments for optimal results.

Yes—bring photos to illustrate your desired tone, brightness, and dimension. Your stylist will evaluate how to adapt the look to your base color, hair condition, and lifestyle for a realistic, flattering outcome.

Color longevity varies by hair growth and maintenance, but expect color and tone touch-ups every 6 to 12 weeks. We recommend regular glossing and at-home care to extend vibrancy and maintain the perfect shade.

We recommend sulfate-free, color-safe shampoo, a moisturizing conditioner, weekly protein and hydrating masks, and bond-strengthening treatments. UV protectant sprays and cool water rinses also help preserve tone and reduce fading between appointments.